|
Return to Press Release index
Alcoa Home Exteriors Uses On-Demand TMS to Achieve 99% On-Time Delivery for 4 Consecutive Years While Improving Overall Shipping Processes
Supplier of Siding and Exterior Products for Home Building Market Attributes New Logistics Efficiencies to BestTransport's Carrier Relationship Assessment Service
COLUMBUS, OH June 27, 2005 - BestTransport, Inc., a leading provider of on-demand Transportation Management Systems (TMS), announced today that another metals industry company, Alcoa Home Exteriors, has used its solutions to dramatically improve existing carrier relationships and operations, boost on-time deliveries and optimize shipment capacities.
As a leading supplier of premium performance siding and low-maintenance exterior products for the home, Alcoa Home Exteriors counts on reliable and attentive customer service in order to grow its business. Alcoa takes pride in promising product excellence, including on-time and damage-free deliveries.
"We knew that we already had strong relationships with freight carriers, but it was becoming evident that there was still room to improve our response to some service issues and establish new transportation processes," said Monique McGlinch, logistics manager for Alcoa Home Exteriors.
Alcoa needed to identify carriers that worked to meet the same on-time, damage-free delivery standards. Once identified, continuous feedback from these carriers would help strengthen relationships and improve the handling of freight.
By leveraging the BestTransport Carrier Relationship Assessment Service, Alcoa was able to determine that 32 percent of its carriers sought loads from Alcoa destinations, more than 50 percent sought inbound freight, and almost all existing carriers sought new outbound lanes from Alcoa shipping destinations.
In addition, the Carrier Relationship Assessment Service revealed that not a single carrier wanted to accept deliveries that required more than three stops. In total, Alcoa used the Carrier Relationship Assessment Service to identify 34 areas where it could improve carrier processes, said McGlinch.
Other hard benefits of Alcoa's investment in BestTransport include greater than 99 percent on-time deliveries for the past four years and 100 percent visibility by SKU from load tender delivery.
"BestTransport's Carrier Relationship Assessment Service doesn't try to replace a carrier with an automated system," said Susan Moon, vice president of sales and marketing for KBT, Inc. "Instead, our experience as a long-time preferred carrier for Alcoa is that the service helped us increase truckload freight visibility while leveraging our growing network to provide more services to Alcoa and hold costs down."
"The BestTransport on-demand TMS is proven to provide improved freight management capabilities while delivering access to the market's most powerful community of shippers and carriers," said Sam Amore, BestTransport Vice President of Marketing and Sales. "We are proud of our ability to serve Alcoa and predict that it will continue to enjoy a strong ROI from its investment in BestTransport."
ATTENTION MEDIA: A webinar featuring Alcoa Home Exteriors and examining the company's process for implementing and using the BestTransport TMS will be conducted at 2 pm ET on July 14. For more information, contact BestTransport or visit www.BestTransport.com.
About BestTransport
BestTransport, Inc. is a leading provider of online transportation management solutions (TMS), an on-demand service that enables shippers and carriers to efficiently plan, execute and settle inbound and outbound freight activities using best practices. The company's TMS offering enhances freight visibility, delivers metrics to benchmark progress, reduces transportation costs and facilitates collaboration. BestTransport connects to over 3,000 shippers and carriers and processes thousands of shipments daily for industry leaders in North America, including Alcoa, Allegheny and Bull Moose Tube. Because there is no software to purchase or licensing commitments, members pay only for the value received. For more information, visit www.BestTransport.com or contact Trisha McClain at 614.888.2378, Ext. 203.
|