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BestTransport Taps New VP of Client Services

New Executive to Expand Services and Customer Care Model

COLUMBUS, April 20, 2005-BestTransport, Inc. announced today the latest addition to their executive management team. Michelle Schatzman joined the leading provider of on-demand transportation management systems (TMS), as the Vice President of Client Services. In this role, Ms. Schatzman will be responsible for all customer-facing elements including implementation, account management, customer support and logistics services.

"We strengthened our customer service organization by adding a seasoned executive to an already strong team, " said Mark Shary, President and CEO for BestTransport. "We are excited about the leadership, enthusiasm and 20 years of experience building scalable service organizations that Michelle brings to the Company." Shary concluded. Ms. Schatzman has experience building implementation teams and customer support organizations that drive productivity and enhance the customer experience.

Most recently, Ms. Schatzman was a founding executive of two technology start-ups that have since moved on to funding. Prior to that, Ms. Schatzman served as the vice president of operations at Interliant, a leading global application services provider (ASP) where she was responsible for all application services from messaging to enterprise resource planning apps. She was also a founding partner in 1996 of reSOURCE PARTNER, one of the first ASP's that specialized in large enterprise application hosting. She served as VP-PeopleSoft Practice, where she developed and implemented a client services/client support model that is the standard for ASP customer support today.

"BestTransport customers realize the benefit of the solution," said Schatzman. "My goal is to have our customers maximize their use of the system as well as enjoy the heightened level of support that we deliver."

About BestTransport
BestTransport, Inc. is a leading provider of online transportation management solutions (TMS), an on-demand service that enables shippers and carriers to efficiently plan, execute and settle inbound and outbound freight activities using best practices. The company's TMS offering enhances freight visibility, delivers metrics to benchmark progress, reduces transportation costs and facilitates collaboration. BestTransport connects to over 3,000 shippers and carriers and processes thousands of shipments daily for industry leaders in North America, including Alcoa, Allegheny and Bull Moose Tube. Because there is no software to purchase or licensing commitments, members pay only for the value received. For more information, visit www.BestTransport.com or contact Trisha McClain at 614.888.2378, Ext. 203.

 

 



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