Customer Support and Training

BestTransport's customer support is available 24 hours a day, seven days a week and is seamless with an average turn-around response time of less than one hour.

BestTransport's training program offers Shipper User, Shipper Administrative and Carrier classes. Standard instruction is conducted via the Web and allows attendees to participate from their local offices. BestTransport's training group also offers individualized sessions at our facility or on-site at your facility.

BestTransport Network

 

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What is the BestTransport Network? It's a collaborative online community of over 4000 shippers and carriers who together create an advanced, real time logistics community unlike any other. Our Transportation Management System (TMS) network utilizes a patented and unique tool we call “Connected Capacity.”

Connected Capacity allows shippers and carriers to collaborate on real-time availability, maintaining complete control of their information. It's an information source that plugs directly into your shipper TMS or carrier dispatching system, providing shippers and carriers with the data they need to be more efficient.

Advantages of using the BestTransport Network

 

• Shippers post available loads and get up to the minute carrier availability
• Load status information is exchanged continuously
• Shippers control costs by using a unique tendering process
• Streamline your entire transportation process, reducing costs