Careers

If you are interested in an exciting opportunity with BestTransportTM, where you can make a difference, please send your resume (including past salary information) to our HR department.

Junior Software Developer

The Junior Software Developer is part of a software development team building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Junior Software Developer is involved in all areas of development from design to development to testing. He/She will also be responsible for developing, troubleshooting, and maintaining stable, high-performing code across development, test, and production environments.

Duties and Responsibilities

Reporting to the Sr. Manager of Product Development, the duties and responsibilities of the Jr. Software Developer include:

Working with a development team to develop, test, and maintain web and desktop-based business applications built on Microsoft technologies.

Assisting in the collection and documentation of user’s requirements, development of user stories, and estimates.

Preparing reports, manuals and other documentation on the status, operation and maintenance of software.

Assist in design, develop, and unit test applications in accordance with established standards.

Participating in peer reviews of solution designs and related code.

Package and support deployment of releases.

Working with teammates in the migration of older applications (asp) to current Microsoft technologies.

Developing, refining, and tuning integrations between applications.

Analyzing and resolving technical and application problems.

Adhering to high-quality development principles while delivering solutions on-time and on-budget.

Providing third-level support to business users.

Desired Skills & Experience

Minimum Requirements

College or University degree in Computer Science or a related discipline

Strong desire to learn

6 months to 1+ years of experience working as a developer

Proficient in writing and analyzing SQL code

Experience writing and maintaining complex SQL queries

Core Competency Requirements

Understanding of object oriented programming concepts

Solid understanding of relational database design and querying concepts

Familiarity with version control concepts

Preferred Competency Requirements

Exposure to Microsoft .NET development using C# Visual Studio, .NET 3.5/4.0 Frameworks

Exposure to object-oriented development

Exposure to web development using HTML, CSS and JavaScript

Knowledge of client/server application development

Knowledge of unit testing theory

Customer Support

This is a full time position working as a Best Transport employee at Alcoa’s Knoxville, TN office. The employee will be expected to take ownership of and be a single point of contact for all Central Dispatch functions.

Responsibilities:

• Manage the process of arranging transportation services with carriers for both inbound and outbound shipments
• Train suppliers on the use of Best Transport Supplier Connection and monitor supplier activity. Provide assistance as necessary
• Communicate with carriers, company locations and suppliers
• Provide special handling to expedite, divert or otherwise deviate from routine service of a shipment
• Handle service failures, including after hours, as required and follow up on shipments as necessary
• Schedule pick up and/or delivery appointments
• Prepare analytic reports and performance metrics using Excel

Requirements:

• Proactive communicator
• Proficient with Microsoft Office; Word, PowerPoint
• Logistics Experience Preferred

Please send resume to HR@BestTransport.com

Professional Services Manager

POSITION OVERVIEW: Professional Services Manager will act as a primary point of contact for client accounts during the Implementation/Project Phase. The Professional Services Manager will be responsible for maintenance of the account as well as ongoing enhancements and an escalation point for concerns during the life of the account.

ESSENTIAL FUNCTIONS:
.
• Assist in strategy development
• Conduct weekly, bi-weekly or monthly customer meetings
• Will understand capabilities of the BestTransport solution and advise clients on how to most effectively use BestTransport.
• Will identify and escalate additional opportunities for BestTransport to expand its revenue.
• Setup and implement new shippers. Ensure a profile for the shipper is created
• Work with the Product/Development organization as required to define new functionality or to update/upgrade existing functionality.
• Perform UAT testing to confirm functionality specifically requested by customers.
• Assure 100% satisfaction
• Assist with customer inquiries
• Maintain current knowledge of industry trends and potential impact on BestTransport and its customers